Bold360 and BoldChat Developer Center

Prerequisites for using the REST API

Before using the Bold360 AI REST API, you should have access to the following items.

  • An account on the Bold360 Admin Center with the "Account Manager" role.
    • If you do not have a Bold360 AI account and knowledge base, contact your Customer Success Manager or request a demo.
  • A knowledge base (KB) containing at least a few articles. You'll need to know the name and ID number of the KB you are using.
  • You can perform these quickstarts using a web browser and local files. Any procedures that require web pages to be hosted using a localhost or remote web server note that requirement.