Bold360 and BoldChat Developer Center
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Getting Started with the API
Interactive JSONP API
Data Residency:
US
EU
Account ID:
API Setting ID:
API Key:
Request Type:
getChat
getTextChat
getVisit
getEmailThread
getTicket
getContact
getFolder
getDepartment
getOperator
getInactiveChats
getAllChatMessages
getInactiveVisits
getAllPageViews - v1
getAllPageViews - v2
getAllInvitations
getConversions
getEmailThreads
getOpenEmailThreads
getClosedEmailThreads
getTickets
getClosedTickets
getOpenTickets
getContacts
getLoginActivity
getChatMessages
getActiveChats
getChatAssignments
getPageViews
getActiveVisits
getInvitations
getEmails
getEmailAttachmentEntries
getEmailThreadAssignments
getTicketAssignments
getOperatorDiscussions
getSetupItems
getFolders
getDepartments
getOperators
getOperatorClients
getDepartmentOperators
getOperatorDepartments
runReport
getReport
getSetupFolders
createSetupFolder
editSetupFolder
deleteSetupFolder
getChatCannedMessages
createChatCannedMessage
editChatCannedMessage
deleteChatCannedMessage
assignChat
getEstimatedWaitTime
enableAcdForChat
getOperatorActiveChatCount
getOperatorAvailability
setOperatorAvailability
createOperatorFromTemplate
deleteOperator
editOperator
operatorLoginControl
getCustomOperatorStatuses
setOperatorAvailability
getOperatorAvailability
Parameters:
Append UTC time
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