getActiveChats
Returns the active chats for a given folder, agent or department.
Important: At least one parameter must be provided.
Input parameters
| Parameter | Type | Required | Description |
|---|---|---|---|
|
FolderID |
string id |
no |
The identifier of the folder to get active chats for. |
|
OperatorID |
string id |
no |
The identifier of the agent to get active chats for. |
|
DepartmentID |
string id |
no |
The identifier of the department to get active chats for. |
Return values
Additional information
Maximum page size: 1000 records