Bold360 and BoldChat Developer Center

Release notes

Bold360 AI iOS SDK release notes.

Version 3.5.5

New

  • Chat bar attachment (Agent information & End chat button).

  • Event tracker attachment.

  • Search view place holder attachment.

  • Minor file upload bug fixes.

Version 3.5.4

New

  • Passing account data when escalating from botChat to liveAgent.

  • Predefined pre chat form with extra data.

  • Minor bug fixes.

Version 3.5.2

This release contains changes to the following Bold360 AI iOS SDK feature:

Important: This release contains breaking changes: Passing LiveAccount data is now done using by account.extraData instead of account.info.
General
iOS 13 is now supported
The Autocomplete feature shows users articles related to their typed content
Bot chat-related improvement
The Autocomplete feature shows users articles related to their typed content
Live chat-related improvement

When a bot has completed a conversation, its transcript is sent to the live console.

Version 3.4.8

This release contains changes to the following Bold360 AI iOS SDK feature:

Bot chat-related improvement
Welcome message customization support by integrating app
Live chat-related improvement

Chat availability check support

Version 3.4.7

This release contains changes to the following Bold360 AI iOS SDK feature:

  • Support File Upload - Live Chat.

Version 3.4.0

Release date: April 28, 2019

This release contains changes to the following Bold360 AI iOS SDK features:

  • Support History
  • Support restore chat

Version 3.3.9

Release date: April 17, 2019

This release contains the following Bold360 AI iOS SDK features:

  • Support all chat view controller attachments (modal, navigation, child)
  • Framework stabilization

Version 3.3.2

Release date: April 14, 2019

This release contains the following Bold360 AI iOS SDK feature:

  • You can change the positioning of avatars on the chat widget

Version 3.3.1

Release date: March 31, 2019

This release contains the following Bold360 AI iOS SDK features:

  • Added support for skipping the pre-chat form by adding extra parameters
  • Added support for displaying queue position on live chat with agent
Important: This release contains breaking changes: class name AccountParams was replaced by BotAccount.

Version 3.3.0

Release date: March 14, 2019

This release contains the following Bold360 AI iOS SDK features:

  • File upload API added
  • Support for native typing indication by design
  • Added new default bot and agent icons
  • Fixed article view presentation bug

Version 3.2.1

Release date: February 14, 2019

This release contains the following Bold360 AI iOS SDK features:

  • Error Handling support
  • Typing indication support
  • Minor search view input fixes

Version 3.2.0

Release date: January 30, 2019

This release contains the following Bold360 AI iOS SDK features:

  • Lifecycle State Events
  • Chat forms display
    • SDK enables forms override and display by app side
    • SDK provides default implementation only for the pre-chat form
  • Chat UI customizations
  • Start a chat directly with a live agent (no Bot involvement at first)

Version 3.0.0

Release date: December 5, 2018

This release contains the following Bold360 AI iOS SDK features:

  • Request and submit answers to pre-chat
  • Identify customers
  • Send and receive chat messages
  • Bot support
  • Feedback & escalation