Bold360 and BoldChat Developer Center
Getting Started with the Bold360 API
Bold360 Provisioning provides a programmatic way to create, edit and delete agents.
Creates a new agent from a template.
Deletes an agent.
Sets agent properties.
Modifies the login properties of agents.
Canned Folders CRUD Methods
Create, read, update and delete Canned Message folders for easier organization.
Chat Canned Messages CRUD Methods
Create, read, update and delete Chat Canned Messages to import large amounts of data, such as an entire knowledge base or FAQ to be used with the Auto Answers feature.
Need more info?