Bold360 and BoldChat Developer Center

getClosedTickets

Returns closed tickets for a folder based on the Closed date.

Input parameters

Parameter Type Required Description

FolderID

numeric - ID code

Yes The identifier of the folder to retrieve data from.

FromDate

date - ISO / UTC

No The start date.

ToDate

date - ISO / UTC

No The end date.

NextPage

string

No Tells the server the next page of data to retrieve. This parameter should be the same value as what was returned in the response field "NextPage" by the previous call.

Request format

curl "https://api.boldchat.com/aid/$accountID/data/rest/json/v1/getClosedTickets?auth=$authHash&FolderID=$FolderID"

Return values

Parameter Type Description

Data

text - heading

Heading for the array of JSON objects with the mappings of fields to values.

Truncated

boolean

Whether or not the above JSON array is the complete result set, or if the server limited the returned results.

NextPage

string

If the method called supports it, and the data is truncated, the NextPage parameter will contain the necessary information to pass back to the same server method to get the next page of results.